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We've Updated Our Live-Chat and Phone-In Service Hours

We’re here to help you!

Have a question? Need help accessing our online resources? Ask NCW Libraries!

  • Send an email to info@ncwlibraries.org any time.
  • Chat with a librarian on our homepage: 9 to 7 p.m. on weekdays and 9 a.m. to 6 p.m. on Saturdays.
  • Call (509) 663-1117 or 1-800-426-READ to talk to a librarian: available from 8 a.m. to 6 p.m. on weekdays.

LIVE CHAT

We now have a live chat service available on our homepage from 9 to 7 p.m. on weekdays and 9 a.m. to 6 p.m. on Saturdays for general library questions. Please click on the green chat icon, located in the bottom right-hand corner of your screen, and a librarian will be available to chat with you. Library chat questions will be answered on a first-come, first-served basis.

PHONE SUPPORT

All Other Questions: Call (509) 663-1117 or 1-800-426-READ from 8 a.m. to 6 p.m. on weekdays. A librarian will be available to answer your call.

 

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