Our Story

MISSION: The foundation for everything we do.

Connecting the people of North Central Washington to vital resources and opportunities that foster individual growth and strengthen communities.

VISION: The future we can achieve, together.

You Trust Us.
We are a trusted resource for every member of our diverse communities. We provide you with exceptional customer service from an unbiased perspective and always respect your right to privacy and intellectual freedom.

You Learn With Us.
When you need information, we can help you find it. Whether you're teaching your child to read, learning a new language, developing a new skill, or updating your resume, our robust collections and compelling programs make lifelong learning fun.

You Grow With Us.
We keep you connected to our changing world and your own curiosity. We listen and respond to your wants and needs with dependable and evolving services, entertaining and thought-provoking content, culturally enriching activities, and access to new technologies.

We Build Community Together.
We celebrate the diversity of North Central Washington, bringing together people of all backgrounds and from all walks of life. Our welcoming and comfortable facilities provide a place for you to gather and exchange ideas - and we are just as likely to meet you out in the community as in one of our libraries. We work alongside you to build partnerships, facilitate connections, and contribute to your community's sense of identity and civic vitality.

STRATEGIC DIRECTION: To achieve our vision, we will...

  1. Embrace Innovation & Curiosity
  2. Enhance User Experience
  3. Actively Listen & Respond
  4. Cultivate Community Partnerships
  5. Strengthen Organizational Health

PLANNING FOR OUR FUTURE

Together with our new mission and vision, our 2019-2021 Strategic Plan provides a framework for the future of our library system. And there is a lot to look forward to. The five strategic directions, ten objectives, and twenty-five goals we have adopted comprise an ambitious plan that will keep us motivated and focused over the next three years. We will be strengthening our core services, building community partnerships, and aligning our resources to provide more than we ever have before.

Read our 2019-2021 Strategic Plan here.

OUR LIBRARY SYSTEM

North Central Regional Library (NCRL) was established in 1960 to provide public library service to residents in five North Central Washington counties: Chelan, Douglas, Ferry, Grant, and Okanogan. Our 14,497 square-mile service area is roughly the size of Massachusetts and Connecticut combined - making us geographically the largest library district in Washington State.

We operate 30 community libraries, and provide service to our most rural residents through our popular Mail Order Library and two Bookmobiles. We also provide personalized support to over 200 active book clubs, and outreach services to Head Start programs, preschools, nursing homes, senior retirement centers, youth detention facilities, jails, farmers markets, and more. 

Our Story
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